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Customer Service Assistant - Norwegian Speaker at Weber-Stephen Nordic

Stilling Customer Service Assistant - Norwegian Speaker
Opslået 13 Jan 2026
Udløbet 12 Feb 2026
Virksomhed Weber-Stephen Nordic
Lokation Nørresundby | DK
Jobtype Full Time

Jobbeskrivelse:

Seneste jobinformation fra Weber-Stephen Nordic til stillingen som Customer Service Assistant - Norwegian Speaker. If the Customer Service Assistant - Norwegian Speaker ledige stilling i Nørresundby matcher dine kvalifikationer, bedes du indsende din ansøgning eller dit CV direkte gennem den opdaterede Jobkos jobportal.

Bemærk venligst, at det ikke altid er nemt at søge job, da kandidater skal opfylde visse krav sat af virksomheden. Vi håber, at karrieremuligheden hos Weber-Stephen Nordic til stillingen som Customer Service Assistant - Norwegian Speaker nedenfor matcher dine kvalifikationer.

We’re looking for a Customer Service Assistant to join our B2C After Sales team, supporting consumers across the Nordics, with a strong focus on Norge. This is a customer-facing role where excellent Norwegian language skills are essential, and where you’ll play a key part in delivering high-quality after-sales support, sales assistance and warranty handling for WEBER customers.

Acting as a vital link between WEBER, our dealers and end consumers, you’ll bring a customer-Første mindset, confident communication skills and a genuine interest in building strong product knowledge to ensure a consistently excellent customer experience.

Key responsibilities
  • Deliver excellent customer service across all channels including phone, email and written correspondence
  • Handle after-sales queries, complaints and warranty requests from consumers
  • Support the sale of spare parts to consumers
  • Provide accurate product, pricing and service information to customers and dealers
  • Work closely with internal teams including Order Processing, Sales Consultants and Business Support
  • Follow internal procedures while applying sound judgement in the best interest of WEBER and the customer
  • Maintain awareness of consumer legislation, gas regulations, CE approvals and relevant Land-specific requirements
  • Build and maintain strong knowledge of WEBER products, competitors and related market offerings
  • Identify and elevate critical customer service issues when required
What we’re looking for
  • Experience in a customer service or after-sales role is beneficial but not essential
  • Experience working with ERP systems is an advantage
  • Strong customer focus with the ability to handle service, sales and complaint scenarios professionally
  • Clear and confident communication skills
  • Ability to work independently while contributing effectively within a team
  • Willingness to learn and continuously develop product and market knowledge
Languages
  • Fluency in Danish is required
  • Additional Nordic languages (Swedish, Norwegian, Finnish) are an advantage
  • Good written and spoken English is required
Seniority Level
  • Associate
Employment type
  • Contract
Job function
  • Customer Service
Industries
  • Manufacturing, Retail Luxury Goods and Jewelry, and Retail Building Materials and Garden Equipment

#J-18808-Ljbffr

Jobinfo:

  • Virksomhed: Weber-Stephen Nordic
  • Stilling: Customer Service Assistant - Norwegian Speaker
  • Arbejdssted: Nørresundby
  • Land: DK

Sådan indsender du en ansøgning:

Efter at have læst og forstået kriterierne og minimumskravene til kvalifikationer forklaret i jobinformationen Customer Service Assistant - Norwegian Speaker at the office Nørresundby ovenfor, bedes du straks færdiggøre dine ansøgningsdokumenter såsom ansøgning, CV, kopi af eksamensbevis og andre bilag som forklaret. Indsend via linket 'Næste side' nedenfor.

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