Customer Service Officer at CARPOL

Jobbeskrivelse:

Seneste jobinformation fra CARPOL til stillingen som Customer Service Officer. If the Customer Service Officer ledige stilling i Danmark matcher dine kvalifikationer, bedes du indsende din ansøgning eller dit CV direkte gennem den opdaterede Jobkos jobportal.

Bemærk venligst, at det ikke altid er nemt at søge job, da kandidater skal opfylde visse krav sat af virksomheden. Vi håber, at karrieremuligheden hos CARPOL til stillingen som Customer Service Officer nedenfor matcher dine kvalifikationer.

What you will be doing:

Provide customers with a high level of service and accurate, up-to-date information regarding new and existing financial assistance products and services through the Loan Information Hotline.

Provide advice to customers and other stakeholders about the department's requirements in relation to eligibility, assessing, processing and settlement of loan

applications as well as ongoing loan management issues.

Provide information and advice and preparing documentation for staff, customers and their representatives in relation to loan management, registry and related issues.

Deliver quality customer services through accurate product and procedural advice/options and prompt and responsive service delivery.

Process requests from shared equity customers, including applications to sell, refinance or renegotiate agreements and providing options and advice regarding the

Health, Safety and Environmental Management policy.

Reassess monthly instalments based on the department's guidelines, information from customers and changes to interest.

Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day

to day operations.

The skills you will need include being able to:

Act proactively and can work unsupervised with a self-directed approach.

Respond flexibly to changes in business processes and procedures.

Seek clarity of tasks and organise yourself to meet consecutive deadlines and report progress.

Communicate and work collaboratively with internal and external stakeholders, ensuring that their needs are met.

Act professionally at all times and adopt a principled approach by adhering to public service values including the Code of Conduct, taking responsibility for accurate completion of work.

Jobtype: Fuldtid, Deltid

Løn: Fra 18.500,00kr. pr. måned

Forventet timeantal: 25 pr. uge

Personalegoder:

• Ekstra fridage
• Fleksible mødetider
• Sundhedstjek

Arbejdssted: På farten

Jobinfo:

• Virksomhed: CARPOL
• Stilling: Customer Service Officer
• Arbejdssted: Danmark
• Land: DK

Sådan indsender du en ansøgning:

Efter at have læst og forstået kriterierne og minimumskravene til kvalifikationer forklaret i jobinformationen Customer Service Officer at the office Danmark ovenfor, bedes du straks færdiggøre dine ansøgningsdokumenter såsom ansøgning, CV, kopi af eksamensbevis og andre bilag som forklaret. Indsend via linket 'Næste side' nedenfor.