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Customer Service Rep at The Lemon Consulting

Stilling Customer Service Rep
Opslået 26 Mar 2026
Udløbet 25 Apr 2026
Virksomhed The Lemon Consulting
Lokation Danmark | DK
Jobtype Full Time

Jobbeskrivelse:

Seneste jobinformation fra The Lemon Consulting til stillingen som Customer Service Rep. If the Customer Service Rep ledige stilling i Danmark matcher dine kvalifikationer, bedes du indsende din ansøgning eller dit CV direkte gennem den opdaterede Jobkos jobportal.

Bemærk venligst, at det ikke altid er nemt at søge job, da kandidater skal opfylde visse krav sat af virksomheden. Vi håber, at karrieremuligheden hos The Lemon Consulting til stillingen som Customer Service Rep nedenfor matcher dine kvalifikationer.

  • Copenhagen, Capital Region of Danmark, Danmark

Stilling: Customer Service Representative

Lokation: Lisbon, Portugal (Remote)

Employment type: fixed term (6 months) with possibility of extension / permanent contract

DUTIES AND RESPONSIBILITIES
  • Handle customer interactions across various communication channels, including phone, email, live chat, and social media.
  • Provide clear and accurate information in response to customer inquiries, following established Virksomhed policies and procedures.
  • Assist with general questions, product or service information, and basic technical support.
  • Respond to incoming customer requests and accurately document relevant case details in the appropriate systems.
  • Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary.
  • Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure.
  • Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors.
  • Offer feedback to improve service processes and contribute to team knowledge sharing.
REQUIREMENTS
  • Strong verbal and written communication skills across various platforms (phone, email, chat, social media).
  • Basic understanding of customer service principles and the ability to follow standard procedures.
  • Ability to handle technical inquiries and troubleshoot common issues with guidance.
  • Experience with customer service software, ticketing systems, or CRM tools is preferred.
  • Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment.
  • Organized, detail-oriented, and able to manage multiple tasks simultaneously.
  • Willingness to learn and adapt in a fast-paced or evolving support environment.
  • Working schedule: shift rotation, Monday to Friday: 07:00h - 19:00h
OFFER
  • Opportunity to work with a leading global travel & tourism brand
  • Competitive salary with performance-based incentives
  • Professional growth opportunities within the BPO industry
  • Collaborative and supportive work environment
  • Access to exclusive travel perks and discounts

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Jobinfo:

  • Virksomhed: The Lemon Consulting
  • Stilling: Customer Service Rep
  • Arbejdssted: Danmark
  • Land: DK

Sådan indsender du en ansøgning:

Efter at have læst og forstået kriterierne og minimumskravene til kvalifikationer forklaret i jobinformationen Customer Service Rep at the office Danmark ovenfor, bedes du straks færdiggøre dine ansøgningsdokumenter såsom ansøgning, CV, kopi af eksamensbevis og andre bilag som forklaret. Indsend via linket 'Næste side' nedenfor.

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