Seneste jobinformation fra Corpay, Inc. til stillingen som Customer Support Agent. If the Customer Support Agent ledige stilling i Danmark matcher dine kvalifikationer, bedes du indsende din ansøgning eller dit CV direkte gennem den opdaterede Jobkos jobportal.
Bemærk venligst, at det ikke altid er nemt at søge job, da kandidater skal opfylde visse krav sat af virksomheden. Vi håber, at karrieremuligheden hos Corpay, Inc. til stillingen som Customer Support Agent nedenfor matcher dine kvalifikationer.
**Share pages with your social network** * (twitter) guest\_id, k, \_twitter\_sess, original\_referer* (facebook) datr, lu* (g+1) PREF, SID, HSID, SSID* **TribePad** - this allows you to login to our social recruitment management platform* **trackerToken-4** - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.* **visitToken-4** - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.* **youWantTheCookie*** remember your preferences (such as language);* monitor the general performance of our visitors’ experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;* store essential information to allow you to register and/or login to our site;* allow you to share any of our website’s pages with your social networks - but only if you explicitly choose to.**Google Analytics** Description Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.**Google features for generating maps and CAPTCHA images** Customer Support Agent page is loaded## Customer Support AgentLokations: Copenhagentime type: Full timeOpslået on: Opslået Todayjob requisition id: R07423# # **Your role**# # **What you'll be doing****What We Need** Corpay is currently looking to hire a Customer Support Agent within our Corpay One division. This Stilling falls under our International Vehicle Payments line of business, located in Copenhagen, Danmark. In this role, you will collaborate with the Customer Service and Customer Account Executive teams, to help deliver a high-performance culture that is aligned to both strategic and revenue generating initiatives, whilst delivering a Første-class service to both internal and external customers.In this role, you will be reporting to the Head of Customer Support..**How We Work** As a Customer Support Agent, you will be expected to work in an onsite environment. Corpay will set you up for success by providing:* Assigned workspace in our Copenhagen office* Virksomhed-issued equipment* Formal, hands-on training**Role Responsibilities*** Responding to customer inquiries via chat, email, and phone — always timely, professional, and friendly.* Troubleshooting issues, provide accurate solutions, and escalate when needed.* Guiding customers step by step to ensure they get the most out of our product.* Documenting and track all customer cases, ensuring consistent follow-up until resolution.* Collaborating with product and engineering teams by reporting bugs and sharing user feedback.* Maintaining strong product knowledge to deliver confident and reliable support.* Contributing to our knowledge base by creating and updating FAQs, help articles, and internal guides.* Spotting recurring issues and proactively suggest process or product improvements**Qualifications & Skills*** Minimum of 1 years’ experience in customer service or support, ideally within a SaaS Virksomhed.* Excellent verbal and written communication skills in both **Danish and English - Essential*** Strong customer-focused mindset with proven commitment to satisfaction.* High attention to detail with a consistent standard of quality.* Self-motivated and reliable in delivering on commitments.* Hands-on experience in technical support and troubleshooting.* Familiarity with ticketing systems and support workflows (preferably Jira and Intercom).* Strong IT and computer skills.**Benefits & Perks*** A chance to join a dynamic and collaborative team* The ability to make a meaningful impact in a global SaaS Virksomhed.* Annual six-week paid vacation.* 5% Virksomhed-paid pension, after successfully completing the 3-month trial period. Health Insurance, after successfully completing the 3-month trial period.* Hot and cold beverages, including coffee, tea and sodas.* A great selection of snacks!* Healthy Lunch program.* Option to opt-in to our massage program, after succeeding the 3-month trial period.**Our Virksomhed & Purpose** CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 Virksomhed with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:* Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.* Empowering our people to share their experiences and ideas through open forums and individual conversations; and* Valuing each person’s unique perspectives and individual contributions.Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following CORPAY on LinkedIn.**Equal Opportunity/Affirmative Action Employer** CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.#LI-Onsite#LI-KM1# # **About Corpay**Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.**Notice #J-18808-Ljbffr
Jobinfo:
Virksomhed: Corpay, Inc.
Stilling: Customer Support Agent
Arbejdssted: Danmark
Land: DK
Sådan indsender du en ansøgning:
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