Seneste jobinformation fra Actona Group A/S til stillingen som German-speaking Customer Support Coordinator. If the German-speaking Customer Support Coordinator ledige stilling i Danmark matcher dine kvalifikationer, bedes du indsende din ansøgning eller dit CV direkte gennem den opdaterede Jobkos jobportal.
Bemærk venligst, at det ikke altid er nemt at søge job, da kandidater skal opfylde visse krav sat af virksomheden. Vi håber, at karrieremuligheden hos Actona Group A/S til stillingen som German-speaking Customer Support Coordinator nedenfor matcher dine kvalifikationer.
Are you passionate about customer service, coordination, and structured workflows – and do you thrive in an international B2B environment? Then you might be our new Customer Support Coordinator at Actona Group.
As a Customer Support Coordinator, you will play a key role in our Customer Support department and act as an important link between our customers, sales and the entire supply chain such as logistics, warehouse etc. You can expect a varied role with a high level of responsibility, complexity, and many touchpoints.
Your Responsibilities
Receiving, creating and processing customer orders
Verifying product availability, and pricing
Coordinating deliveries in close cooperation with Logistics, Warehouse and Procurement
Communication with customers regarding orders, deliveries, products, and other inquiries
Providing professional and efficient customer service via email, phone, and other channels
In addition, you will work with:
Maintaining and updating customer data, product information, and price lists
Structured work in our CRM systems and other relevant systems
Preparing reports related to order status, sales activities, and relevant KPIs
Success in the Role
Ensure high customer satisfaction through fast, professional, and solution-oriented service
Process orders efficiently and within agreed deadlines
Deliver high accuracy in order handling, data maintenance, and reporting
Take ownership and collaborate professionally with colleagues and the Customer Support Manager
Have a customer centric mindset, acts quickly, honestly, and responsibly
Are proactive in optimizing daily operations whenever possible
Customer Centricity, Acceleration, and Trust
are Actona Group’s core values, and you are expected to contribute actively to these values in your daily work.
Your Profile
Have a minimum of 2 years of relevant work experience
Have completed at least a high school education (HHX, STX, HTX, or equivalent)
Are fluent in written and spoken German and English; additional language skills are a strong advantage
Have a broad commercial understanding and interest in B2B business
As a person, you are:
Structured and able to plan your workday efficiently
Service-minded by nature
Takes great ownership in delivering professional customer service
Independent, proactive, and result-oriented
Strong communication skills
Relationship-oriented and comfortable working across teams
Positive and focused on opportunities rather than limitations
Recruitment timeline
As this Stilling is currently vacant, we are looking to fill the role as soon as possible.
Interested?
Please submit your application and CV through our recruitment system see more at actonagroup.com. Interviews are conducted on an ongoing basis.
Arbejdssted
Tvis, Holstebro
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We encourage all qualified candidates to apply regardless of gender, age, ethnicity, or background.
About Actona Group
Actona Group is an international furniture Virksomhed headquartered in Danmark, operating in more than 90 countries. We develop, source, and sell modern furniture solutions to some of the world’s leading retailers and private label customers.
Actona Group is on a sustainable journey. We want to create an even bigger, stronger, and more sustainable Virksomhed. We will create continued growth and value-adding services for the benefit of our customers and partners. With a sustainable focus, we also want to minimize our environmental impact.
Facts about Actona Group:
2.500 employees worldwide
Headquarters, showroom and European distribution center in Tvis, Danmark.
Furniture productions and local administrations in Lithuania, Polen, and Ukraine.
Trading Virksomhed in China.
Part of Lars Larsen Group
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Jobinfo:
Virksomhed: Actona Group A/S
Stilling: German-speaking Customer Support Coordinator
Arbejdssted: Danmark
Land: DK
Sådan indsender du en ansøgning:
Efter at have læst og forstået kriterierne og minimumskravene til kvalifikationer forklaret i jobinformationen German-speaking Customer Support Coordinator at the office Danmark ovenfor, bedes du straks færdiggøre dine ansøgningsdokumenter såsom ansøgning, CV, kopi af eksamensbevis og andre bilag som forklaret. Indsend via linket 'Næste side' nedenfor.
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