Global Key Account Manager at Confidential

Global Key Account Manager | Full-Time | Remote (EMEA Region)

We are a trusted recruitment partner, committed to connecting exceptional talent with world-class organizations. On behalf of a well-establishedglobal software company, we are looking for an experienced and results-drivenGlobal Key Account Managerto build, nurture, and expand relationships with some of the company’s most strategic clients across theEMEA region. This is afull-time remote roledesigned for a professional with a proven track record in enterprise account management and a passion for driving growth.

About the Role

As the Global Key Account Manager, you’ll be the trusted advisor and main point of contact for high-value clients. Your mission will be to understand their goals, anticipate their needs, and deliver tailored solutions that create measurable impact. You will partner closely with internal teams — from product and technical experts to customer success — ensuring a seamless experience and uncovering opportunities to grow the partnership.

This role is perfect for someone who thrives on building strong relationships, loves solving client challenges, and is motivated by seeing their work translate into growth for both the client and the business.

Key Responsibilities

• Own and grow relationships with strategic global accounts across the EMEA region.
• Deeply understand each client’s business objectives, challenges, and opportunities.
• Identify and drive upsell and cross-sell opportunities that deliver real value.
• Act as the bridge between clients and internal teams to ensure smooth solution delivery.
• Negotiate agreements that create win-win outcomes and strengthen long-term partnerships.
• Monitor account performance, track key metrics, and provide regular business reviews.
• Keep a pulse on market trends and competitor activities to inform strategy.
• Represent the company at key industry events, trade shows, and client meetings.

Qualifications

• Bachelor’s degree in Business, Marketing, IT, or a related field (MBA preferred).
• 7+ years of experience in key account management, enterprise sales, or strategic partnerships in the software or SaaS industry.
• Proven success managing complex, multinational accounts with measurable results.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently and effectively across diverse regions and time zones.
• Proficiency with CRM platforms and account management tools.
• Fluency in English required; additional EMEA languages are a strong plus.

What’s Offered

• Full-time remote role with the flexibility to work from anywhere in the EMEA region.
• Competitive salary with performance-based incentives.
• Opportunity to manage a global portfolio and make a direct impact on growth.
• Professional development opportunities and international exposure.
• Collaborative, innovative work environment with a focus on long-term success.

Apply Now

If you’re a strategic relationship builder who loves turning client partnerships into growth stories, we’d love to hear from you. This is your chance to make an impact with a global software company and work with some of the most exciting clients in the industry.