Tesla Support Advisor - Swedish Speaking at Tesla

Jobbeskrivelse:

Seneste jobinformation fra Tesla til stillingen som Tesla Support Advisor - Swedish Speaking. If the Tesla Support Advisor - Swedish Speaking ledige stilling i Køge matcher dine kvalifikationer, bedes du indsende din ansøgning eller dit CV direkte gennem den opdaterede Jobkos jobportal.

Bemærk venligst, at det ikke altid er nemt at søge job, da kandidater skal opfylde visse krav sat af virksomheden. Vi håber, at karrieremuligheden hos Tesla til stillingen som Tesla Support Advisor - Swedish Speaking nedenfor matcher dine kvalifikationer.

What To Expect

The role: Our Tesla Support Advisors aren't just technically gifted, they are also great communicators who put the customer Første. As a Tesla Support Advisor, your role will be to guide our existing and future customers and create an exciting, memorable and best in class experience. You will join an international and diverse team supporting our mission to accelerate the world’s transition to sustainable energy and mobility. Your main responsibilities will be to support customers, offering them guidance about their Tesla Products. We want every customer to feel valued and informed, about our innovative products. You can help to deliver customer support in a way that creates an outstanding experience.

What You'll Do

• Represent: You will be a Første line representative of our brand, mission and products.
• Support: By addressing customer concerns promptly via telephone, e-mail and chat, you will be part of a big change in customer service as we know it. You possess strong interpersonal skills and are aware of the appropriate behavior when supporting diverse types of customers.
• Evaluate & Resolve: You will evaluate the needs of customers and work in a creative, pro‑active manner to resolve roadside, technical and general support enquiries. You educate owners on their vehicles and energy products, and guide or troubleshoot them through inquiries they have related to purchase, ownership, or at any part in their journey – across all products/services.
• Inform & Educate: You will educate customers about Tesla’s innovative products and services and are able to inform customers on the best possible purchase and/or servicing need.
• Coordinate: You will coordinate quickly and precisely with various stakeholders to determine best course of action for all support activities.
• Communicate: You will handle customer concerns with professionalism, urgency and elevate matters that require senior management concurrence in a timely manner to line management. Collaborate with other internal stakeholders to facilitate smooth customer experience pre and during ownership.
• Administer: As part of a data‑driven Virksomhed, attention to detail is key to helping us do better. You will use our Customer Relationship Management software and other tools to keep an accurate record of support cases and communications.
• Continuous Improvement: You are aware of sales opportunities for service, subscriptions, accessories and are always trying to improve what and how we serve our (existing or future) customers in the best possible way.

What You'll Bring

• A brand ambassador: you have a genuine affection for Tesla’s products and mission. Especially keeping up with EV industry trends and local incentives. Ability to understand and convey business issues and technical concepts.
• Digitally savvy. We want to offer our existing and future customers an omnichannel experience. This will mean a multitude of channels, from phone to chat, SMS and potentially video.
• Positive, enthusiastic and passionate
• Able to demonstrate experience within a Customer Service environment (customer‑facing or related roles in the automotive, helpdesk, hospitality, roadside assistance, emergency dispatch or similar industry)
• A fast learner. We do not expect you to be an expert on day one and our dedicated training team will upskill you quickly.
• A flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts. Working hours between 8am-7pm, Monday‑Saturday.
• A multi‑tasker: You thrive in an ever‑changing and fast‑moving environment, prioritize effectively and can manage multiple work streams at once.
• Keen to work with an astute attention to detail.
• In possession of a valid driver’s license and an acceptable and safe driving record.
• Fluent in English and one other European language. Additional languages are a plus.
• Legal right to work in the Land you are applying.
• Written language test might be part of the application procedure (external facing only > case format)

#J-18808-Ljbffr

Jobinfo:

• Virksomhed: Tesla
• Stilling: Tesla Support Advisor - Swedish Speaking
• Arbejdssted: Køge
• Land: DK

Sådan indsender du en ansøgning:

Efter at have læst og forstået kriterierne og minimumskravene til kvalifikationer forklaret i jobinformationen Tesla Support Advisor - Swedish Speaking at the office Køge ovenfor, bedes du straks færdiggøre dine ansøgningsdokumenter såsom ansøgning, CV, kopi af eksamensbevis og andre bilag som forklaret. Indsend via linket 'Næste side' nedenfor.

  Customer Care medarbejder til SATS Køge - Den Hvide By at SATS Group

Opslået: 2 weeks ago

Beskr.: Vil du skabe den bedste oplevelse for vores medlemmer - hver dag? Som Customer Care medarbejder hos SATS er du det første smil, vores medlemmer møder, når de træder ind i fitnesscentret. Er du venlig...

Virksomhed: SATS Group | Lokation: Køge

---

  Handels/salgstrainee søges til HTH Køge at Nobia

Opslået: 1 month ago

Beskr.: Har du lyst til at få en uddannelse med speciale i salg/handel? Sætter du en ære i at hjælpe og rådgive andre? Får du et kick, når du lykkes med et salg? Så er du den helt rette person til at blive en...

Virksomhed: Nobia | Lokation: Køge

---

  Er du fremtidens elektriker- Klar til avancerede og faste opgaver året rundt indenfor CTS og Netværk at JobTeam Metal Glostrup

Opslået: 1 month ago

Beskr.: Er du fremtidens elektriker? Klar til avancerede og faste opgaver året rundt indenfor CTS og NetværkBliv CTS-elektriker – stigende efterspørgsel, stærke kompetencer og langsigtede opgaver.Flere elektr...

Virksomhed: JobTeam Metal Glostrup | Lokation: Køge

---

  Studiejob på ortopædkirurgisk sengeafsnit 1, SUH Køge at Region Sjælland

Opslået: 1 month ago

Beskr.: Studiejob på ortopædkirurgisk sengeafsnit 1, SUH Køge Studiejob på ortopædkirurgisk sengeafsnit 1, SUH Køge – bliv skarp i klinikken!Vil du have et studiejob, hvor du faktisk lærer noget – og samtidig...

Virksomhed: Region Sjælland | Lokation: Køge

---

  Tesla Support Advisor - Swedish Speaking at Tesla

Opslået: 1 month ago

Beskr.: What To Expect The role: Our Tesla Support Advisors aren't just technically gifted, they are also great communicators who put the customer Første. As a Tesla Support Advisor, your role will be to guide...

Virksomhed: Tesla | Lokation: Køge

---